Privacy Policy

Last Updated: 1st January 2026

1. Introduction

At Lokalshop, accessible from lokalshop.in, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Lokalshop and how we use it.

2. Information We Collect

We collect information to provide our services, including:

  • Personal Information: Name, Phone Number, and Delivery Address when you register or place an order inquiry.
  • Seller Information: Business Name, Address, Product details, and Images.
  • Log Data: Information such as your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the collected information to:

  • Connect Customers with Sellers (e.g., sharing your Order Inquiry and Delivery Address with the specific Seller you ordered from).
  • Verify your identity via OTP to prevent fraud.
  • Operate and maintain our website.
  • Improve user experience and customer support.
  • Send you transaction-related notifications (via SMS).

4. Data Sharing

We do not sell your personal data to third parties.

However, your data is shared in the following specific context:

  • With Sellers: When you place an order, your Name, Phone Number, and Delivery Address are shared with the specific Seller to enable them to fulfill your order.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Cookies

Lokalshop uses "cookies" to maintain your session (keep you logged in) and store your cart contents. These are essential for the website to function.

6. Data Security

We implement appropriate security measures to protect your personal information. Your account is protected by OTP verification. However, please be aware that no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to request access to the personal data we hold about you. You may also request corrections or deletion of your data by contacting us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: support@lokalshop.in